Elevate Customer Experiences with Oracle CX

Orbrick leverages Oracle CX to transform your customer journey. From sales and marketing to commerce and service, our solutions make the processes easy, drive engagement, and deliver personalized experiences that build lasting customer loyalty.

HCM

Modern Best Practice for CX

Sales

  • Social Prospect to Lead
  • Lead to Opportunity
  • Vendor Lead to Channel Opportunity
  • Channel Lead to Vendor Opportunity
  • Sales Play to Key Account Opportunity
  • Schedule Change to Sales Call
  • Opportunity to Quote
  • Quote to Order
  • Order to Close Opportunity
  • Opportunity to Forecast
  • Sales Order to Subscription

Sales Performance Management

  • Sales Strategy to Execution
  • Coaching Plan to Performance
  • Incentive Plan to Payment

Marketing

  • Analytics to Insight
  • Insight to Campaign ROI
  • Campaign Execution to Lead
  • Event Execution to Lead
  • List Import to Prospect
  • Disparate Sources to Unified Data

Commerce

  • B2C: Multi-Channel to Omni-Channel Experience
  • B2C: Awareness to Interaction
  • B2C: Interest to Purchase
  • B2B: Multi-Channel to Omni-Channel Experience
  • B2B: Product Search to Cart
  • B2B: Cart to Agreement

Service

  • Sensor Alert to Preventive Maintenance
  • Customer Sentiment to Preventive Maintenance
  • Social Listening to Resolution
  • Customer Contact to Resolution
  • Service Request to Dispatch
  • Knowledge Gap to Solution

Blogs

Dive into the Oracle galaxy with us

Yes, it’s vast, but we can all do as The Beatles and get by with a little help from our friends! Explore the depths of Oracle ERP with our blogs.

View More Blogs
p