Introduction

In today’s fast-evolving business landscape, organizations face a common challenge as digital transformation and ERP implementation often fail to deliver their full potential. According to the Boston Consulting Group, over half of companies struggle to achieve expected ROI from digital initiatives due to insufficient process optimization post-implementation. Similarly, a Panorama Consulting study highlights that companies failing to streamline post-ERP processes incur up to 35% higher operational costs. Moreover, 63% of ERP users admit that systems often degrade into little more than “data entry tools” when business processes aren’t continuously improved.

Against this backdrop, strengthening supplier relationships becomes a critical lever in enhancing Procure to Pay (P2P) efficiency and driving healthier Days Payable Outstanding (DPO) metrics. By focusing not just on technology adoption but also on process improvement and supplier collaboration, businesses can unlock true value, reducing costs, improving cash flow, and creating long-term sustainability.