Onboarding: The Orbrick Way

Challenges in Onboarding  

Onboarding is a crucial step in shaping a new hire’s journey, but it often comes with challenges that can impact their integration and long-term success. Here are some of the most common challenges: 

 

Information Overload on Day 1

Overwhelming new hires with excessive information can cause anxiety and hinder retention. Research indicates that 81% of new hires feel overwhelmed during the onboarding process. withe.co (Glean) 

 

Unclear Job Roles

Ambiguity about responsibilities can lead to disengagement and reduced productivity. According to Talmundo, 64% of employees face challenges due to unclear roles. explodingtopics.com 

 

Not Utilizing a Buddy System

Without a peer mentor or buddy, new hires may struggle with informal support and social integration. The data suggests that 56% of new hires find an onboarding buddy or mentor helpful. devlinpeck.com 

 

Overreliance on Automated Systems

While automation streamlines processes, excessive reliance can make onboarding impersonal and reduce mentorship opportunities. Studies show that 80% of employees prefer onboarding with more face-to-face interaction. withe.co 

 

Disconnected Manager Onboarding

Delayed one-on-ones with managers can create confusion and a sense of being unsupported. Research indicates that poor management contributes to 50% of new hires leaving within 18 months. devlinpeck.com 

 

Lack of Ongoing Feedback Loops

Without regular feedback, new hires may feel uncertain about their progress and performance. Gallup reports that 43% of employees would stay longer with consistent feedback. withe.co 

Pre-Onboarding: 

During the notice period, HR connects with the candidate every 20 days and tracks progress monthly. Upskilling topics are shared in advance to help candidates prepare, reducing training time after joining. One week before joining, HR shares necessary forms including background verification and welcome kit personalization. To minimize plastic waste, we allow new joiners to choose the items they would like in their welcome kit ensuring it’s tailored to their needs. 

Onboarding Day: 

Branding and Professional Identity 

From day one we help new joiners build a strong professional identity. We encourage them to update their LinkedIn profiles, which enhances both their brand and our network. A personalized welcome email introduces them to the team, helping forge meaningful connections right away. 

Orbrick Rituals 

Our unique rituals create a sense of community and engagement. KYB (Know Your Brickster) encourages team members to share personal stories, while Spark Tank sparks innovation. Activities like the Step-Up Challenge and Orbrick Plays (Cricket/Pickleball) add fun and wellness to the workplace, making everyone feel connected. 

First-Day Engagement 

We make sure every new joiner feels welcomed and valued from the start. With warm greetings, an office tour, and team introductions, we ensure they settle in quickly. A personalized welcome kit and a shared lunch help make the first day memorable and build strong early bonds. What sets us apart is our innovative Augmented Reality (AR) experience. On their first day, new joiners explore the office by scanning codes to discover Orbrick’s values and culture. The journey ends with a fun AR quiz, making their first day both engaging and unforgettable. 

Tools and Systems 

A smooth start means having the right tools in place. From IT setup and Launchpad access to adding them to our communication channels like WhatsApp, we ensure new hires are ready to hit the ground running on day 1. 

Cultural Induction 

Our interactive AR onboarding activity gives new joiners insights into our story, and a “Chai Pe Charcha” with the CEO connects them with our leadership team. This helps them align with our values and vision right from the start. 

Post Onboarding  

Continuous Tracking and Feedback 

Regular check-ins during the first 30-60-90 days, along with feedback collection, ensure new joiners have the support they need to thrive and grow.  

How have we tried to design better Onboarding?  

Engagement Before Day One: 

Proactive communication during the notice period ensures new hires feel engaged and supported even before their first day. As per our survey, 99% of employees expressed satisfaction with the onboarding process, this approach boosts morale, improves retention, and aligns new hires with company values from the very beginning. 

Pre-Joining Upskilling: 

Early knowledge-sharing helps employees start with confidence. As per our survey 83% of new hires understand their roles clearly on Day 1, this pre-joining support reduces confusion, sets expectations, and accelerates productivity, allowing new hires to contribute effectively from the start. 

Personalized Welcome Kits: 

Thoughtful, customized kits make employees feel valued and create a positive first impression of the company culture. As per our survey 92% of employees were pleased with the welcome kit, enhancing the overall onboarding experience. 

AR (Augmented Reality): 

AR in onboarding helps new hires explore the company interactively through the Orvoyage activity, uncovering stories and key details. This innovative approach to onboarding creates a fun and engaging way to learn about the company’s culture and values. 

Ongoing Support and Follow-Up: 

Regular check-ins ensure that employees feel supported throughout their journey. As per our survey 73% of employees found the buddy system helpful, demonstrating that peer support plays a crucial role in onboarding, leading to smoother transitions, stronger relationships, and better integration into the company culture. 

Conclusion:  

An effective onboarding process is the foundation for long-term success. By tackling common challenges and focusing on clarity and support, we ensure new hires are ready to thrive from day one. Our tailored approach drives engagement, boosts productivity, and helps new employees feel valued. A seamless onboarding experience not only supports retention but also strengthens our team, creating a culture of success. 

Yashika

Yashika Bavishi is a Senior People Executive in our Talent Team. She captures Orbrick’s Onboarding process and talks through some HR best practices to enable our people to do their best and bring their best selves to work. By making sure everyone knows everything they may need, her processes ensure that people have the highest impact and retention.

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